Practice Management

Mrs Donna Dickson


Our practice manager leads the administrative team of an Office Manager (Rebecca Blackie), 8 receptionists and 2 secretaries. The majority of the team work part-time but all provide efficient and effective support to the clinical team.

Mrs Dickson is the practice Complaints Officer and will be happy to discuss any non-medical problems or suggestions you have to make. We have an in-house formal complaints procedure. Mrs Dickson or our reception staff will give you further information.

Mrs Dickson is also our Data Protection Officer with responsibility for our compliance under the General Data Protection Regulations from 25th May 2018.  Further information on how the GDPR may affect you can be sought from the practice.

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